Your Privacy Matters at Fourier
This Privacy Policy was last updated on 15 July 2025.
At Fourier, we know that your privacy is important. We’re committed to respecting and protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website or use our services. We’re dedicated to being transparent, responsible, and approachable, so you can feel confident knowing your details are in good hands.
Who is Fourier
Fourier is an Australian technology service provider offering a wide range of technology solutions, support, and advice to businesses across Australia. When we say “Fourier”, “we”, “us”, “our” or any other collective term in this policy, we refer to one or all of the Fourier companies which includes Fourier Technologies Pty Ltd, Fourier Communications Pty Ltd, Fourier Infosec Pty Ltd and Fourier Robotics Pty Ltd.
What is “Personal Information”
Fourier collects personal information so we can provide you with our services, improve your experience with us and communicate effectively with you.
Personal Information refers to any information about you that can reasonably identify you, whether the information is true or not and whether it is recorded in a material form or not.
Personal Information may also include information about you that is available on the internet from sources such as social media and service providers that share your information.
Types of Information We Collect
The types of personal information we may collect include:
- Your name, email address, telephone number, job title, and business details
- Account login details (where applicable)
- Information about your use of our website and services (including IP address, browser type, and pages viewed)
- Communications you’ve had with us, such as emails or enquiry forms
- Other information you provide while using our services or interacting with us
We only collect information that is necessary for our work and aim to do so in a way that is fair, lawful, and transparent.
We do not intentionally collect sensitive information unless it is required for specific purposes and you have consented, or we are required to by law.
How Fourier Collects Personal Information
We collect personal information in several ways, including:
- When you fill in online forms on our website
- When you contact us by phone, email, or in person
- When you subscribe to our newsletters, request a quote, or register for events
- Automatically, through cookies and analytics tools when you browse our website
- When you become a Fourier client and use our services
Fourier generally collects information directly from you through personal engagements, website visits, email communications, social media and surveys. From time to time, we may collect your personal information from other publicly available sources.
How We Use Your Personal Information
We use your personal information to:
- Provide and manage our services to you
- Respond to your enquiries, support requests, or feedback
- Send you updates, newsletters, or information you’ve asked for
- Improve our website, services, and customer experience
- Meet our legal and regulatory obligations
- Keep you informed about changes to our services or policies
We will not use your personal information for purposes that are unrelated to our services or that you wouldn’t reasonably expect.
Use of Cookies and Website Analytics
When you visit our website, we may use cookies and similar technologies to collect information about how you use our site. This helps us understand our visitors’ needs and improve our site’s performance. Cookies are small files stored on your device that allow us to recognise your browser and remember certain information.
You can choose to disable cookies in your browser settings, but this may affect your experience on our site.
Disclosure of Personal Information
We value your trust and will never share, sell or disclose your personal information except where it is necessary for us to do so in the following circumstances:
- Our staff and trusted contractors who require it to deliver our services to you
- For credit-related purposes
- Regulatory authorities or law enforcement agencies, if required by law
Whenever we share your information, we make sure appropriate safeguards are in place to protect your privacy.
Overseas Disclosure
In some cases, your personal information may be stored or processed overseas (for example, if we use cloud services with servers outside Australia). If this happens, we will take reasonable steps to ensure your information is handled securely and meets the privacy standards required under Australian law.
How We Keep Your Information Safe
We take the security of your personal information seriously. We use a combination of technical, administrative, and physical safeguards to protect your data from unauthorised access, loss, misuse, or disclosure. Our staff are trained in privacy best practices and understand the importance of handling your details with care.
If a data breach occurs that is likely to cause you serious harm, we’ll let you know as soon as possible and work with you to minimise any impacts.
How You Can Access and Update Your Information
You have the right to access the personal information we hold about you. If you’d like to see your details, update them, or request corrections, please contact us by phoning +61 1300 258 800 to make your request.
Marketing Communications
If you sign up for updates or newsletters, we may send you information about our services, events, or technology news. You can opt out of these communications at any time by clicking the ‘unsubscribe’ link in our emails or contacting us directly.
Links to Other Sites
Our website may contain links to other websites for your convenience. Please note that we are not responsible for the privacy practices or content of those sites. We recommend checking the privacy policies of any external sites you visit.
Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or Australian privacy laws. If we make significant changes, we’ll post a clear notice on our website and update the “Last updated” date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
Contacting Fourier
If you have any questions, feedback, or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: [email protected]
- Phone: +61 1300 258 800
- Mail: Managing Director, Fourier, Suite 2.02, 67 Albert Avenue, Chatswood NSW 2067
We are committed to working with you to resolve any issues as quickly and fairly as possible.
Your Rights and Complaints
You have the right to make a complaint if you believe we have mishandled your personal information. To lodge a complaint and communicate your concerns, you may call us on +61 1300 258 800 or formally advise in writing by addressing it to the Managing Director, Fourier, Suite 2.02, 67 Albert Avenue, Chatswood NSW 2067.
If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) by phoning +61 1300 363 992 or via their website at www.oaic.gov.au.
Changes to this privacy policy
Fourier reserves the right to update this policy from time to time to ensure it is both current and relevant. We recommend that you check this policy regularly to ensure that you are aware of any changes that may have been made.
